WHAT IS SPYSQUAD HQ?
Spysquad HQ is a community interest non-profit company that teaches life skills like critical thinking and problem solving to children ages 9 upwards, from the fun and exciting angle of being a secret agent in training. Our digital service is a monthly episodic downloadable adventure complete with case files, clues, and training resources. We also provide services for kids birthday parties, live events and workshops and packages for use in schools.
We use traditional storytelling, and multi-media approach to facilitate personal development and learning in a fun and creative way. Our mission is to help make a difference by inspiring and empowering future generations one spy mission at a time.
WHAT IS THE RECOMMENDED AGE FOR SPYSQUAD?
Spysquad is designed for ages 9 and over but ideally, our products have been carefully created for the whole family to do together. It maybe suitable for children ages 7 or 8, when participating with older siblings, friends and family.
The school and club service is be-spoke so may be suitable for younger children.
HOW DO THE SPY SUBSCRIPTIONS WORK?
Our new subscription service is a membership club with new episodes delivered via email every month.
HOW MUCH IS POSTAGE?
Postage varies from product to product please check individual items for that products postage cost.
HOW LONG DOES THE SPY MISSION STORY SUBSCRIPTION LAST?
Our story line is for a full year but broken down into seasons just like a TV series. The story plot unravels each month with each season lasting four months.
WHAT HAPPENS IF WE JOIN LATER, CAN WE CATCH UP?
Everyone starts with Episode 1 and the story unfolds from there.
WHEN WILL I BE BILLED?
For our month to month subscription, billing is on the 15th of every month. If you have opted for one of our pre-pay packages then your payment is due in full at time of purchase.
WHAT IF MY CHILD(REN) NEED HELP SOLVING CLUES?
At times children will need help solving clues, especially our younger agents, and this is where you come in. We also have a hints, and tips page on Facebook that you can join here https://www.facebook.com/groups/227466257701414/?ref=bookmarks
IS EVERYTHING REQUIRED TO SOLVE THE SPY MISSION STORY IN THE DOWNLOAD?
When purchasing one of our spy mission story subscriptions, each episode download contains all the clues and evidence for that mission or task, but the mystery is ongoing over the duration of the season.
CAN I CANCEL MY SUBSCRIPTION?
Of course, you can at any time.
CAN I PAUSE MY SUBSCRIPTION?
Yes you are able to pause your subscription and if you start again you can pick up where you left off. Just make sure to notify us here at HQ that you are a returning recruit and we will take care of the rest.